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Copyright
© 2007
International Journal of Cyber Criminology (IJCC) ISSN:
0974 – 2891 Vol 1 (2):
180–197


This is an
Open Access article distributed under the terms of the
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permits unrestricted use, distribution, and reproduction in any
medium, share alike, for non-commercial use, provided the
original
work is properly cited.   This license does not permit commercial exploitation or the creation of
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Cyber stalking:
An Analysis of Online Harassment and Intimidation
Michael L. Pittaro
Council on
Alcohol and Drug Abuse, Allentown, Pennsylvania, USA
Abstract
Our society
has come to rely on the sheer size, technological power, and lightening fast
speed of the Internet to seek out immeasurable pages of information, explore
the unknown, and communicate with virtually anyone, anywhere, and at anytime
across the globe. Conversely, the Internet has opened windows of previously
unknown criminal opportunities that not only challenge, but also transcend all
physical boundaries, borders, and limitations to detect, punish, and diminish
what appears to be a mounting problem of global proportion. As such, the
Internet has literally become a fertile breeding ground for an entirely new
and unique type of criminal offender hereafter known as the cyber stalker – an
offender who uses the Internet as a tool or weapon of sorts to prey upon,
harass, threaten, and generate immense fear and trepidation in its victims
through sophisticated stalking tactics. This paper presents a glimpse into the
deviant behaviors and tactics associated with cyber stalking crimes,
legislative intervention measures, and preventative initiatives created
specifically to curtail this emerging global crime.
Keywords:
Cyber Stalking; Harassment; Intimidation; Internet; Deviant behavior.
Introduction
The
Internet has undergone rapid growth in this millennium in that it has promoted
advances in just about every aspect of society and is available and accessible
in practically every corner of the globe (McFarlane & Bocij 2003; Jaishankar &
Sankary 2005). The predicted benefits to society are incalculable. The
Internet is primarily responsible for developing and enriching global commerce
to previously inconceivable heights, fostering remarkable advancements in
education and healthcare, and facilitating worldwide communication that was
once perceived to be limited and costly (McFarlane & Bocij, 2003; Jaishankar &
Sankary 2005). However, the Internet, with its infinite size and previously
unimaginable capabilities, has a dark side in that it has opened windows of
previously unknown criminal opportunities that not only challenge, but also
transcend all physical boundaries, borders, and limitations to detect, punish,
and diminish what appears to be a growing social problem of global
proportions. The Internet has literally become a fertile breeding ground for
an entirely new and unique type of criminal offender hereafter known as the
cyber stalker. The cyber stalker is one who uses the Internet as a weapon or
tool of sorts to prey upon, harass, threaten, and generate fear and
trepidation in his or her victims through sophisticated stalking tactics,
which for the most part, are largely misunderstood and in some cases, legal.
Despite nearly a
decade of prominent criminological research, there is no concise, universally
accepted definition of traditional stalking and to make matters worse, there
is even less literature available in reference to cyber stalking (McFarlane &
Bocij 2003). Consequently, the cyber stalkers’ behaviors, patterns, and
tactics are largely misunderstood and to a certain extent – unknown (Mustaine
& Tewksbury 1999). The term cyber stalking generally refers to the use of the
Internet, email, or other electronic communication device to create a criminal
level of intimidation, harassment, and fear in one or more victims (Petrocelli
2005; Reno 1999). As mentioned, there is very little known about cyber
stalking, but what is accepted is that cyber stalking behaviors can vary from
a non-threatening email to a potentially deadly encounter between the stalker
and the targeted victim (Hutton & Haantz 2003). The obvious key to
distinguishing traditional stalking from cyber stalking is that cyber stalkers
rely predominantly on the Internet and other electronic communication devices
to harass, threaten, and intimidate their targeted victims. Most cyber
stalking behaviors are premeditated, repetitious, and can be quite aggressive
in their approach, but border on being illegal under current statutory law in
most states (Hutton & Haantz 2003).
Since
cyber stalking is largely misunderstood, many incorrectly assume that cyber
stalking involves an element of sexual obsession; however, the research
findings are not as conclusive in that regard (Mustaine & Tewksbury 1999).
Mustaine and Tewksbury (1999) propose that stalking is a criminal offense
motivated by interpersonal hostility and aggressive behaviors stemming from
power and control issues rather than material gain or sexual obsession. Cyber
stalking, like traditional offline stalking, is fueled by rage, power,
control, and anger that may have been precipitated by a victim’s actions or,
in some cases, the victim’s inactions. The research suggests that the number
of cyber stalking incidents will continue to mount, in part, because the
Internet provides a safe haven in which an offender can theoretically hide and
conceal one’s identity behind a veil of anonymity (Bowker & Gray 2004). With
anonymity, an offender can literally pretend to be someone completely
different, which is similar to an actor who conjures up a convincing persona
to persuade the audience that the actor’s guise is, in fact, genuine (Bowker &
Gray 2004). The anonymity of the Internet also affords the perpetrator an
opportunity to contact virtually anyone with Internet access, at any time,
with little fear of being identified and even less fear of being arrested and
prosecuted under the current legal system in many jurisdictions (Bowker & Gray
2004).
Part I.
Online Cyber stalking vs. Traditional Offline Stalking
To
some extent, cyber stalking is fundamentally an extension of traditional
stalking in which the offender utilizes a high-tech modus operandi to
committing the crime (Petherick 2007). With cyber stalking becoming a growing
criminological concern in contemporary society, the offender’s behaviors and
actions need to be examined in greater depth (Desai & Jaishankar 2007). Bocij
(2005) was one of the very first researchers to study the prevalence and
impact of cyber stalking. Cyber stalking behaviors are similar to traditional
stalking behaviors in many respects; however, cyber stalking, at least from a
criminological and legal perspective, represents an entirely new form of
deviant, criminal behavior (Bocij & McFarlane 2002). For one, both offender
types, traditional and online, resort to tactics and behaviors that are
primarily intended to harass, and in some cases, threaten or intimidate the
victim (Petrocelli 2005). As mentioned, traditional stalkers and cyber
stalkers will frequently react aggressively when confronted, scorned,
rejected, or belittled by a victim (Bocij 2005). The research information
suggests that cyber stalkers are demographically more in line with the
stereotypical white- collar criminal as opposed to the street level criminal
offender. The overwhelming majority of cyber stalker offenders are middle to
upper class Caucasian males with stable employment and firmly established ties
to the community (Bocij & McFarlane 2002).
Conversely, the research literature also suggests that many cyber stalkers
have a prior criminal record, a history of substance abuse, or a personality
disorder that directly or partly contributes to, and increases the likelihood
of such antisocial behaviors (Hutton & Haantz 2003; Reno, 1999). Although this
may be true in some cases, there is very little conclusive evidence to support
this claim in all cases (Mustaine & Tewksbury 1999). The figures cited
throughout this report are purely speculative based on limited empirical
evidence in that the actual numbers or percentages can never be known since
most crimes, especially cyber stalking crimes, go unreported or undetected,
thereby contributing to the so-called dark figure of crime. In addition,
scientific information in relation to cyber stalking is still in its infancy
and is therefore, anecdotal. The evidence collected thus far suggests that
offender suffers from a personality disorder that may range from an abnormally
high level of paranoia to delusional behaviors and thoughts that can consume
the offender (Mullen et.al 1999).
As
repeatedly mentioned, many of the behaviors displayed by cyber stalkers
resemble that of traditional stalkers; however, there are many notable
differences that clearly distinguish the former from the latter. One of the
most striking similarities is that both offender types are motivated by an
insatiable desire and need to have power, control, and influence over the
victim (Reno 1999). If left unattended, these actions could conceivably
escalate to a potentially volatile physical confrontation between the offender
and the victim even though many, including those in law enforcement, perceive
cyber stalking to be relatively harmless (Reno 1999).
Traditional
stalking behaviors are fairly predictable in that the offender will often
follow the victim home, to work, or even to school, thereby making it somewhat
effortless for investigators to track, apprehend, arrest, and subsequently
prosecute the offender. Further, many stalkers resort to leaving harassing
written messages at the victim’s home or place of employment and in some
cases, the offender will make threatening phone calls that are intended to
provoke fear and intimidation in the victim, all of which can often be traced
back to the perpetrator with relative ease (Reno 1999). As stated, the
aforementioned crimes typically leave a physical trail of evidence behind that
will undoubtedly be used to assemble a criminal case against the offender.
Another noteworthy comparison between the stalker and the cyber stalker is the
distinctively high probability that both offender types had a prior intimate
relationship, whether real or perceived, with the victim; however the cyber
stalker is more inclined to choose his or her victims at random (Bocij &
McFarlane 2003; Reno 1999). According to
Reno (1999), nearly 50% of all cyber stalking incidents involved complete
strangers who were initially contacted in some perceivably innocent manner via
the Internet.
In
fact, there has been a considerable increase in the number of stranger cases,
particularly with cyber stalkers (Reno 1999). The Internet grants cyber
stalkers access to a vast amount of personal information with relative ease
(Reno 1999). Information that was once considered private and confidential a
few decades ago can easily be accessed through a variety of brokerage websites
that cater specifically to individuals innocently searching for friends or
loved ones (Reno 1999). Some of these websites are free, but the large
majority will charge a small service fee in exchange for a person’s name,
phone number, address, social security number, date of birth and other
confidential identifying information (Reno 1999). The majority of these
brokerage sites were established to help people find friends and loved ones of
the past, but like anything else, is subject to abuse by those who want to use
the service for diabolical reasons.
For
example, on July 29, 1999, 21-year old Liam Youens of New Hampshire contacted
Docusearch, an Internet-based investigation and information service, and
requested information, specifically the date of birth of Amy Lynn Boyer, a
20-year old woman whom Youens had been obsessed with ever since the two
attended high school together (Electronic Privacy Information Center 2006).
Shortly after receiving the birth dates for several Amy Boyer’s, none of which
was the Amy Lynn Boyer sought by Youens, Youens, once again, contacted
Docusearch for a second time to request Boyer’s social security number and
employment information, for which Youens was charged a measly $45 (Electronic
Privacy Information Center 2006).
On
September 8, 1999, Docusearch managed to obtain Boyer’s employment information
and address by having a subcontractor, Michelle Gambino, place a “pretext”
call to Boyer (Electronic Privacy Information Center 2006). Pretexting is the
practice of collecting information about a person using false pretenses in
which the caller often claims to be someone “official” calling in regard to
some proclaimed legitimate purpose (Electronic Privacy Information Center
2006). In this particular case, Gambino “pretended” to be affiliated with
Boyer’s insurance company in order to attain employment verification
information concerning Boyer’s workplace address, all of which under the false
pretense of facilitating the delivery of a fictitious overpayment refund
(Electronic Privacy Information Center 2006). The investigation later revealed
that Youens paid Docusearch $109 for this information. On October 15, 1999,
Youens, armed with a handgun and a map to Boyer’s place of employment, drove
to the dentist’s office in Nashua, New Hampshire where Boyer worked and
fatally shot her – 11 times – as she left work, before turning the gun on
himself in a senseless act that was quickly ruled a murder-suicide (Spencer
2000).
To
make matters worse, the investigation into Boyer’s murder discovered that
Youens had constructed and maintained a website titled, Amy Boyer, for
nearly two years prior to the murder, which contained explicit details of how
he had stalked her for years, how he felt about her, and more alarmingly, how
he planned to kill her (Spencer 2000). On the website, Youens explained how he
had fallen in love with Boyer in the eighth grade, how she had rejected him in
high school, and in response to the rejection, a detailed chronicle of why and
how she must die (Spencer). An excerpt from the webpage reads, “When she
gets in, I’ll drive up to the car blocking her in, window to window, then I’ll
shoot her with my Glock,” which is tragically the way it occurred on
October 15, 1999 (Spencer 2000). How could Youens’ rambling messages
regarding his intentions to kill Amy Boyer go unnoticed? The existing laws, as
will be seen, are virtually meaningless when the cyber stalkers are across
states lines, especially when threats are only implied.
In
response to Boyer’s death, her mother and stepfather (Helen and Tim
Remsburg) filed a wrongful death suit against Docusearch and the
investigators that the agency subcontracted with to obtain Boyer’s personal
information (Electronic Privacy Information Center 2006). The suit claimed an
invasion of privacy through intrusion upon seclusion; invasion of privacy
through commercial appropriation of private information; violation of the Fair
Credit Reporting Act; and violation of the New Hampshire Consumer Protection
Act (Electronic Privacy Information Center). The Electronic Information
Privacy Center filed an amicus brief on behalf of the Remsburg’s arguing that
Docusearch should be held liable under all the aforementioned claims.
In
addition to the people-search websites via Google and other popular search
engines, the Internet is host to a number of sites that specifically promote
retaliation and revenge, which is, in essence, a cyber stalker’s dream (Bocij
2005). For instance, cyber stalkers who wish to send anonymous letters or
emails can do so through the “payback” website at
www.thepayback.com , a site that purposely conceals and protects the
sender’s name and personal information (Bocij 2005). There are also a number
of radical extremist sites, including the Avenger’s page, a site that
encourages visitors to seek revenge and, in some instances, incite violence (Bocij
2005).
Case in
point, a Pennsylvania State Trooper was recently arrested for posting five
nude photographs of his former wife on a bondage and sadomasochistic website
apparently in order to seek revenge for a failed marriage. According to
Christine Pittaro (2007), the Crime Victim / Witness Advocate for the District
Attorney’s Office of Northampton County, Pennsylvania, Heller had worked as a
trooper for approximately 14 years – up until the date of his arrest. In
addition to creating a profile in his wife’s name and posting the nude
photographs, Heller also posted his wife’s occupation as a schoolteacher and
date of birth on the bondage website (Pittaro 2007). A forensic examination of
Heller’s laptop computer revealed that the laptop had been used to post five
of the 18 nude photographs of his ex-wife that were taken when the two were
initially married (Iannace 2007).
The
forensic examination, which was performed by State Trooper Paul Iannace,
determined that Heller, posing as his ex-wife, posted explicit messages on the
website-soliciting viewers to contact her to engage in violent sexual acts
(2007). This particular cyber stalking offense was unearthed after one of the
website’s visitors decided to contact Heller’s ex-wife at her place of
employment (Iannace 2007). Heller subsequently pleaded guilty to harassment
for placing the images on the bondage site and agreed to quit the Pennsylvania
State Police in light of the criminal charges lodged against him (Iannace
2007). According to Assistant District Attorney Patricia Broscious of
Northampton County, Pennsylvania, such cases of cyber stalking are difficult
to prosecute based on the manner in which many of the statutes are currently
written (Iannace 2007).
One
obvious difference between traditional stalking and cyber stalking is the
geographic proximity between the offender and the victim.
In a traditional stalking case, the offender and victim often live or
work within relatively close proximity of one another whereas cyber stalkers
could literally be harassing the victim from the house across the street or
from a coffee shop in another state, or even another country for that matter
(Reno 1999). One of the many advantages that cyber stalkers have over the
traditional stalker is that these offenders typically have a high level of
computer proficiency and aptitude, essential skills that allow the stalker to
take crucial steps toward avoiding detection (Hutton & Haantz 2003). As
stated, the anonymity of the Internet allows the cyber stalker to easily
conceal one’s identity through a variety of inexpensive and simple tactics.
For instance, cyber stalkers can connect to several different Internet service
providers, thereby creating a number of screen names, which will make it
nearly impossible to track the origin of the emails (Reno 1999).
As
mentioned, there is rarely any physical contact between the cyber stalker and
the victim, therefore, most police officers minimize the seriousness of such
harassment and simply dismiss the victim’s fears as nuisance complaints (Reno
1999). However, cyber stalking can be just as threatening and as frightening
as being followed and watched by a traditional stalker in one’s neighborhood
(Reno 1999). Cyber stalking behaviors like those of sexual offenders like the
peeping Tom voyeur may simply be a prelude to other dangerous disturbed
behaviors, some of which may end in violence (Bocij 2005; Reno 1999). The
level of dangerousness is elevated further if the offender has a criminal
record, a history of substance abuse, or a psychological disorder, which
predisposes the offender to violence (Bocij 2005).
Even though most stalkers act alone, the Internet has made it much easier for
cyber stalkers to conspire and encourage third parties to harass victims in
chat rooms, discussion boards, and within Internet public forums (Reno 1999).
In fact, researchers have coined the term, stalking by proxy, to describe the
process in which cyber stalkers encourage others such as family members and
friends to aid in harassing the victim (Bocij & McFarlane 2003). Some cyber
stalkers have even been known to hire private investigators to follow and
report on the victim’s daily activities and whereabouts (Bocij & McFarlane
2003) Private investigators can also be used to obtain additional personal
information on the victim that may not be readily available on the Internet as
in the case of Amy Lynn Boyer (Bocij & McFarlane 2003).
Part II. The
Internet as a Medium for Online Predatory Behavior
The Internet is
particularly appealing to cyber stalkers and other online predators, simply
because many are drawn to its relatively inexpensive cost, ease of use, and as
previously mentioned, its anonymity in seeking out victims and avoiding
detection (Reno 1999). Cyber stalking behaviors are often misunderstood and
confused with other online predatory behaviors, including those of sexual
offenders who seek out children purely for sexual gratification (Dombrowski
et.al 2004).
As
mentioned, not all cyber stalking incidents are motivated by sexual obsession.
However, one cannot discount the fact that the Internet has become a virtual
playground for sex offenders because it provides predators with easy access to
literally tens of thousands of children and presents a completely new and
unique way to groom a child from afar (Dombrowski et.al 2004). This is
particularly frightening considering that nearly 30 million children have
regular access to the Internet in the United States alone with little to no
parental supervision (Dombrowski et.al 2004). Adolescents, in particular, tend
to be the most vulnerable group in light of the group’s collective sexual
curiosity and continuous exploration with pornography websites (Dombrowski
et.al 2004). There are number of websites such as
www.myspace.com that allow adolescents to post and exchange personal and
often sensitive information about one another. What these adolescents fail to
recognize or accept is that this information is publicly accessible to anyone
who visits the site, including those who prey upon children (Dombrowski et.al
2004). Myspace and other social networking websites have security measures in
place, but there is no foolproof way to truly secure access to a potential
smorgasbord of victims given today’s computer savvy offenders.
Prevalence
As
of February 2002, 54% of all Americans accessed the Internet on a regular,
consistent basis and more than half of all households in the United States had
contracted with an Internet service provider at home (Schneider 2003). In the
United States alone, more than 80 million adults and 10 million children have
access to the Internet whether it be at home, work, school, or one of the many
emerging wireless provider locations (Reno 1999). As with any crime, there is
no practical, truly scientific way of predicting with 100% accuracy the
prevalence of cyber stalking in the United States (Reno 1999).
To this writer’s surprise, criminologists and other researchers have
only recently begun to gather information on cyber stalking behaviors, trends,
and patterns (Reno 1999). Nevertheless, the most recent findings have unveiled
some fascinating information, but these findings should be approached with a
degree of caution since the information has only been compiled and evaluated
on a relatively small scale (Reno 1999). The anecdotal evidence presented thus
far suggests that cyber stalking is a serious societal problem that warrants
further review and attention, particularly because cyber stalking, by all
measurable accounts, is on the rise (Reno 1999).
In
order to gain a true understanding and practical insight into the extent of
cyber stalking, it would be best to study the behaviors associated with
traditional stalking offenders since many of those same behaviors overlap with
those of cyber stalkers (Reno 1999). Since California leads the nation in the
number of cyber stalking cases, it would be best for researchers to make
California the focal point for future research (Reno 1999). This approach
would be similar to that taken by sociologists in the 1920’s who were
interested in studying the relationship between immigration demographics and
Chicago’s rising crime rates, a movement which eventually led to the birth of
the Chicago School of Criminology (Barkan 2006). What makes California so
unique? There must be a logical reason to explain why the majority of cyber
stalkers emanate from California and it needs to be explored.
Email
The research findings strongly suggest that
cyber stalkers use email as the primary means to harass and threaten victims,
far more than any other electronic communication device (Petrocelli 2005).
Emailing allows an offender to repeatedly transmit harassing, threatening,
hateful, or obscene messages, including pictures, videos, or audio (Petrocelli
2005). In rare instances, cyber stalkers
were known to purposely transmit electronic files that contain a hidden
computer virus, which is intended to damage the victim’s electronic files and
spread the virus to others in the victim’s “address” book (Hutton & Haantz
2003). In some cases, cyber stalkers use the victim’s email address and other
personal information to subscribe to or purchase books, magazines, or other
Internet services without the victim’s knowledge or consent (Hutton & Haantz
2003).
As
such, revenge and retaliation appear to be the key components of cyber
stalking (Hutton & Haantz 2003). As noted, cyber stalkers have been known to
send the victim’s private information to websites that cater specifically to
pornography in the hopes that the site will continuously inundate the victim
with obscene email messages and pop-ups as noted in the Heller case that was
mentioned earlier in this report (Hutton & Haantz 2003). A clever cyber
stalker will frequently use computer programs that are specifically designed
to repeatedly send out enormous amounts of explicit emails at regular or
random intervals (Reno 1999). Moreover, this offender is also likely to use
anonymous re-mailers that make it virtually impossible for Internet service
providers, law enforcement, or victims to trace the emails’ point of origin
(Reno 1999).
According to Ogilvie (2000), cyber stalking patterns often replicate that
of traditional stalking behaviors in that the intent is often to establish a
relationship or mend a previously established relationship, whether real or
perceived. The introduction of spy ware has enabled cyber stalkers to purchase
inexpensive software that was created specifically to notify the perpetrator
whenever the victim is online (Petrocelli 2005). All one needs, in most cases,
is merely the victim’s screen name (Petrocelli 2005).
The victim could conceivably block such messages, but it is highly
likely the computer savvy cyber stalker will eventually find a way around the
block. Victims are then forced to change Internet providers or adopt another
screen name.
Cyber
stalkers often enter discussion boards, chat rooms, and the like, for
attention or mere companionship (Stephens 1995). Once contact has been
initiated, the cyber stalker will continue to befriend the victim. In many
cases, the cyber stalker perceives that a “relationship” exists when one does
not. In other words, the cyber stalker truly believes that a relationship
exists even though the victim may have innocently responded to an offender’s
question in a chat room or discussion board (Stephens 1995). However, if the
offender believes that the relationship has been jeopardized in any way, the
cyber stalker may launch into a full-fledged campaign to ruin the victim’s
reputation, financial credit, or personal identity (Stephens 1995).
Discussion forums are typically a place for Internet users to post
opinions and comments on one or more subjects. However, discussion boards can
also be a place for cyber stalkers to post harmful, negative personal
information about the victim, including the victim’s name, address, phone
number, email address, and other private information (Petrocelli 2005). The
term cybersmearing is used to refer to the posting of embarrassing or
humiliating rumors about the victim in a chat room, newsgroup, or bulletin
board (Bocij & McFarlane 2003). The most common form of cybersmearing is the
posting of false sexual innuendos about the victim (Petrocelli 2005). This
online verbal abuse can also take the form of chat harassment or what is
commonly referred to as flaming, in the cyber world, in which the
victim is belittled or demeaned in a live public forum (The National Center
for Victims of Crime, Cyber stalking 2004).
Part III.
Typology, Etiology of Cyber stalking and Victims
a. Typology
of Cyber stalkers
McFarlane and
Bocij (2005) have conducted one of the most exhaustive studies on cyber
stalkers and stalking victims. Four distinct types of cyber stalkers emerged
from the data. There have been other studies, but the others pale in
comparison to this particular study in this writer’s opinion. According to
McFarlane and Bocij, the four types include the Vindictive Cyber stalker, the
Composed Cyber stalker, The Intimate Cyber stalker, and the Collective Cyber
stalker (McFarlane & Bocij 2005).
According to McFarlane and Bocij (2005), the Vindictive Cyber stalker is one
that is particularly malicious. Offenders in this group were found to threaten
and harass victims far more often than the other three groups (McFarlane &
Bocij 2005). This group was more likely to employ a number of spiteful tactics
that were intended to continuously harass victims through excessive spamming,
email bombing, and identity theft (McFarlane & Bocij 2005). Vindictive Cyber
stalkers were the only group of the four to purposely use Trojans to
access the victim’s computer and deliberately infect the computer with a
destructive virus (McFarlane & Bocij 2005). The group’s computer skills and
proficiency ranged from medium to high and there was some indication that
mental illness was present based on the bizarre, disturbing content that was
often transmitted to victims (McFarlane & Bocij 2005). This writer would place
Liam Youens in this particular category based on Youens’ bizarre behaviors and
obsession with stalking and eventually murdering Amy Lynn Boyer.
The
Composed Cyber stalker targeted victims in calm, poised, and unruffled manner
(McFarlane & Bocij 2005). The primary purpose of the harassment was to cause
constant distress in the victim through a variety of threatening behaviors
(McFarlane & Bocij 2005). This writer
would place former State Trooper Luke Heller in this particular category based
mostly on media reports of the crime and interviews with those intimately
familiar with the case. With the Intimate Cyber stalker, the primary objective
was to establish a relationship with an intended target that was based more on
infatuation and obsession (McFarlane & Bocij 2005). This group was the most
diverse in that some were once personally involved with the victim or were
simply infatuated with a targeted individual (McFarlane & Bocij 2005).
Collective Cyber stalkers as the name implies consists of two or more
individuals who pursue the same victim (McFarlane & Bocij 2005). This group’s
computer skills were exceptionally high when compared to the other three types
of cyber stalkers (McFarlane & Bocij 2005).
b. Etiology
of Stalking
Possible
Psychological Explanation
As
mentioned earlier, one commonly held myth is that cyber stalkers commit such
crimes because of some mental abnormality (Bocij & McFarlane 2003).
Granted, most of the literature findings to date suggest that this may
be true; however, some of the studies, with the exception of those pertaining
to Bocij and McFarlane (2003) suggest that stalkers suffer from de
Clerambault’s syndrome, an erotomanic type of delusional disorder that can
be found in the DSM-IV (Dressing, Henn, & Gass 2002). This syndrome is used to
explain the obsessive and compulsive behaviors of those individuals who truly
believe that they are in an intimate relationship with the victim (Dressing,
Henn, & Gass 2002). Other studies suggest that stalking is not the result of a
mental disorder but rather a behavioral disorder that stems from various
psychopathological conditions, including paranoid and delusional disorders
(Dressing, Henn, & Gass 2002). However, this is not always the case with cyber
stalkers. Cyber stalkers tend to be emotionally distant loners who simply want
to seek the attention and companionship of another (Hutton & Haantz 2003). The
problem lies in the fact that these individuals often become obsessed or
infatuated with the victim, but the victim does not reciprocate those same
feelings and perceptions about the relationship (Hutton & Haantz 2003).
Social
Learning Theory
What
is known is that both online and offline stalkers are driven by an underlying
desire to exert some type of power and control over the targeted victim (Reno
1999). If one were to approach cyber stalking from a behaviorist’s
perspective, one would start by citing the early research of B.F. Skinner and
others who drew from the psychological research concerning classical and
operant conditioning (Barkan 2006). In classical conditioning, the frequency
of an exhibited behavior is often contingent upon the amount of external
positive reinforcement received (Barkan 2006). With operant conditioning,
certain behaviors are often repeated when rewarded and therefore, positively
reinforced (Barkan 2006). If the same behavior is met with a negative
response, the behavior is likely to diminish since a reward was not present (Barkan
2006). If a stalker makes contact with the victim and victim engages in a
discussion whether positive or negative, the stalker is likely to repeat the
action. In other words, it may be best to ignore the stalker rather than offer
a negative response. Exhibitionists often display similar behaviors. Exposing
one’s genitals to an innocent victim is likely to illicit a response, albeit a
shocked response. Even though the response is typically negative, the behavior
is still reinforced and therefore sought in all subsequent incidents.
Rational
Choice Theory
Rational choice theory suggests that individuals, which in this case would
be cyber stalkers, freely choose to commit a crime after weighing the
prospective rewards against the potential risks (Barkan 2006). Routine
activities theory can be integrated with rational choice theory because
routine activities theory assumes that individuals will commit a crime if
there is a motivated offender, suitable target, and absence of guardians
capable of preventing the offense from successful commission (Barkan 2006;
Mustaine & Tewksbury 1999). In other words, the cyber stalker, as a motivated
offender, will seek out and stalk a victim, a suitable target, in the absence
of capable guardianship, which, in this situation, is through the anonymity of
the Internet that provides protection against detection. According to Mustaine
and Tewksbury (1999), women may be suitable targets because cyber stalking
victimization is not yet taken seriously by society nor has it received the
attention it deserves from the criminal justice system. Stalking via the
Internet allows the offender to stalk at a relatively remote distance, yet the
offense can still inflict the same type of fear and harassment in the victim
as if the victim were in a direct face-to-face encounter with an offender.
Since
rational choice theory assumes that cyber stalkers will calculate the risks
before committing a crime, it also assumes that such behaviors could be
deterred if the risks were certain and the punishment were severe (Barkan
2006). At the present time, there is no true deterrent against such behaviors.
The risk of detection is low and even if the cyber stalker’s identity is
revealed, the threat of being arrested, prosecuted, and found guilty of such
crimes is exceptionally low; thereby making cyber stalking a relatively safe
and attractive crime to commit. Based on what has been presented, it appears
that routine activities theory, at least as an outgrowth of rational choice
theory, can have a significant amount of explanatory potential in future
criminological studies.
Treatment
Rosenfeld (2003) was the first to conduct an empirical study on the
relationship between stalkers and recidivism. Rosenfeld’s findings, although
limited to traditional stalkers, determined that roughly 50% of those studied
re-offended. The strongest predictors of recidivism include the presence of a
personality disorder, particularly those that involve antisocial, borderline,
or narcissistic behaviors, which are collectively referred to as “Cluster B”
personality disorders (Rosenfeld). The combination of a personality disorder
and a history of substance abuse raised the risk of re-offending even higher
(Rosenfeld 2003). This is consistent with the findings associated with other
criminal offender groups. Based on experience, those offenders with a history
of mental illness and substance abuse have a higher than normal probability of
re-offending.
Unfortunately, there are several obstacles to treating this disorder.
First, finding a qualified mental health professional that acknowledges this
condition and specializes in this type of treatment may be a cumbersome task
to accomplish (King 1996). The literature on cyber stalking is scarce at best
and the studies that have been done have been based on comparatively small
sample populations. From what has been researched, it is doubtful that mental
health professionals even have a general understanding of cyber stalking
behaviors and are less likely to know how to approach and treat this
particular offender. The Internet is one of the most resourceful advancements
in technology to have ever been created by humankind, but it also has a
malevolent side to it that cannot be discounted. Clinicians have only recently
begun to understand the dangers associated with the Internet.
c. Cyber
stalking Victims
Like
most traditional crimes, cyber stalking knows no boundaries. Anyone can become
a stalking victim, whether it is random or predicated on poor judgment when
one releases personal information on the Internet. Even though most of the
evidence is anecdotal, it strongly suggests that the majority of cyber
stalkers are men and the victims are women; however, there have been several
highly publicized cases of females stalking men and same-sex stalking (Reno
1999). Unlike male stalkers, Female stalkers are more inclined to stalk and
harass ex-partners and less likely to stalk strangers (Purcell, Pathe, &
Mullen 2001). Female stalkers are also more likely to target other females in
the hopes of establishing an intimate relationship with the victim (Purcell,
Pathe, & Mullen 2001). According to Purcell, Pathe, and Mullen (2001), female
stalkers are very similar to males in regard to demographic profiles and
psychiatric status, however males are more likely to have a history of
criminal offending or substance abuse (Purcell, Pathe, & Mullen 2001).
As
noted, virtually anyone can become a victim, but certain demographic groups
are more at-risk than others such as women, juveniles, newcomers to the
internet, and other particularly vulnerable groups (Hutton & Haantz 2003). In
a 2002 study conducted by the online victim advocacy group, Working to Halt
Online Abuse, 71% of cyber stalking victims were women and 59% of that
group had some type of previous relationship with the stalker (Hutton & Haantz
2003). A prior relationship, whether real or perceived, seems to be the
catalyst for cyber stalking, particularly when the victim attempts to end the
relationship (Reno 1999).
Interestingly, a 2001 research study concluded that 61% of the cyber stalking
victims were Caucasian followed by Asians with 3.9% and African Americans with
1.6% (McFarlane & Bocij 2003). One should approach these findings with a
degree of caution since the survey data was confined to the United States with
only a minimal number of respondents (McFarlane & Bocij 2003). However,
several follow-up studies have revealed similar findings in that the majority
of victims are Caucasian women between the ages of 18 and 30 (McFarlane &
Bocij 2003).
Nearly
four out of five victims are females and females are eight times as likely to
be the stalking victims of ex-partners or acquaintances (Hutton & Haantz
2003). Due to the different levels of online harassment, some victims may not
report the harassment to law enforcement for one reason or another (Hutton &
Haantz 2003). It has been speculated that the majority of cyber stalking
victims do not report being victimized for one of two reasons. First, the
victim may feel that the behavior is not serious enough to warrant the
attention of the police or secondly, the victim does not believe that law
enforcement will take the matter seriously (Reno 1999). Sadly, when a victim
does report a cyber stalking incident to law enforcement, many law enforcement
agencies simply advise the victim to come back if the perpetrator confronts
them or makes a threatening statement offline (Reno 1999). As of this writing,
there are only a small number of online victim advocacy groups available to
assist, support, and advise cyber stalking victims (Pittaro 2007).
In
response to being stalked, some cyber stalking victims may experience abrupt
changes in sleep and eating patterns, nightmares, hyper vigilence, anxiety,
helplessness, and fear for safety (The National Center for Victims of Crime,
Cyber stalking 2004). Hyper vigilence is often associated with Posttraumatic
Stress Disorder (PTSD)to describe a symptom whereby the victim, when in a
state of fear, lashes out inappropriately through aggressive and, at times,
violent behavior (Bocij 2005).
Very
rarely do brief episodes of stalking cause distress in the victim; however,
there have been a number of stalking incidents that have extended for weeks,
months, or even years (Mullen 2003). The frequency of such communication
greatly increases the risk of a potential physical assault (Mullen 2003).
Victimization may also lead to vandalism but not necessarily vandalism in the
traditional sense of the term. Vandalism is typically associated with
traditional stalking; however, vandalism can also take place in cyberspace as
well. For instance, vandalism may be used to damage the victim’s personal
computer data with the assistance of a computer virus or Trojan horse program
as mentioned earlier (Bocij & McFarlane 2003).
As mentioned, there are a number of Internet websites out there in
cyberspace that will happily provide interested parties with information on a
victim (Reno 1999).
Part IV.
Legal and Social Issues of Cyber stalking
Unique
Challenges for Law Enforcement
According
to Petrocelli (2005), cyber stalking crimes present a unique challenge to law
enforcement, particularly to those departments that lack the expertise or
resources to investigate and prosecute cyber stalkers.
Local law enforcement is at a particular disadvantage as result of
jurisdictional limitations (Petrocelli 2005). For example, a stalker may be in
another city, county, state, or even country, thereby making it difficult if
not entirely impossible to investigate and prosecute (Petrocelli 2005).The
anonymity of the Internet also places the cyber stalker in a truly
advantageous position over law enforcement investigators (Reno, 1999).
Petrocelli (2005) claims that some victims went to the police for help, but
were ill advised to, simply turn the computer off and that the harassment
would stop. Clearly, this is an inappropriate response and quite unrealistic
considering most individuals have come to rely on the Internet - both
professionally and personally. Thankfully,
some of the larger metropolitan police departments such as Los Angeles and New
York have created computer crime units that deal specifically with
computer-related crimes (Petrocelli 2005). In response to the growing number
of cyber stalking cases, the Federal Bureau of Investigation (FBI) has created
a number of Computer Crime Squads in which agents are schooled and experienced
in cyber stalking investigations (Petrocelli 2005). The FBI has, in turn
offered to assist local and state law enforcement in tracking and prosecuting
cyber stalkers (Petrocelli 2005).
Most
cyber stalkers have turned to cable service providers as the preferred
Internet service provider because the Internet connection speeds are far
faster and reliable than the antiquated dial-up connections
(Reno 1999). One apparent obstacle in investigating an alleged cyber
stalking incident is that the Cable Communications Policy Act of 1984
requires law enforcement agencies to obtain a court order if the request is
for personal information on a cable subscriber (Reno 1999). To complicate
matters further, the cable company is required to notify the suspect, in
advance, that law enforcement officials have requested an inquiry into the
suspect’s records (Reno 1999). The warning could conceivably jeopardize the
entire investigation if a suspect attempts to destroy all evidence that is
even remotely connected to the alleged cyber stalking incident.
Regrettably,
there are a number of websites that allow users to set up free email accounts
with little personal information. Even though the site requires the individual
to list identifying information, it rarely authenticates that the personal
information provided is accurate, thereby hindering law enforcement efforts
further (Reno, 1999). Moreover, a number of email servers will purposefully
remove identifying data for a small fee making it extremely difficult for law
enforcement to trace the account (Reno 1999). Many cyber stalkers who
subscribe to such a service will pay with either a money order or some other
non-traceable form of payment to avoid detection (Reno 1999).
Anti-Stalking Legislation in the United States
To
date, all 50 states and the District of Columbia have adopted criminal
stalking statutes (Reno 1999). As of 2005, 44 states have enacted cyber
stalking laws within existing stalking or harassment laws (National Conference
of State Legislatures 2006). According to Reno, Title 18 U.S.C. 875(c) makes
it a federal crime to transmit any interstate or foreign commerce containing a
threat that is intended to injure another person. The penalty for violating
the law is a prison sentence punishable up to five years and may include a
fine of up to $250,000 (Reno 1999). One glaring problem with the federal law
is that the communication must specifically include a direct rather than
implicit threat to harm another. Cyber stalking communication does not always
include a specific message in which the perpetrator threatens to harm the
victim.
The
basic foundation of criminal law requires the following two elements to be
present for a crime to have been committed: actus reus and mens rea
(Dennison & Thomson 2002). Actus reus or the “act” requires that
certain behaviors take place and mens rea, the guilty mind, requires
that the offender intended to cause harm (Dennison & Thomson 2002). A third
element requires that there be a victim (Dennison & Thomson 2002).
Establishing actus reus is not as difficult as establishing mens rea whereby
the state (prosecution) must prove that the perpetrator intended to cause harm
(Dennison & Thomson 2002). Dennison & Thomson found that it was easier to
prove intent in ex-intimate relationships than it was in stranger or
acquaintance cases (2002).
In
certain situations, cyber stalking may be prosecuted under 47 U.S.C. 223, a
federal statute that makes it a crime to use a telephone or any other
communication device to harass or threaten any person (Reno 1999). The statute
is somewhat easier to apply to cyber stalking cases because it includes both
harassment and threats unlike that in Title 18 U.S.C. 875(c) (Reno 1999).
Fortunately, harassment is such a vague term that it includes virtually any
behavior that may be interpreted as a nuisance. Even though it does not
mention cyber stalking specifically by name, the Interstate Stalking Act of
1996 makes it a crime for anyone to travel from one state to another with
the intent to injure or harass that person (Reno 1999). The problem with
enforcing this law lies in the language used in the legislation whereby the
offender must physically travel across the state line, which clearly rules out
most cases of Internet harassment (Reno 1999). In addition to what has been
cited, The Violence Against Women Act of 2000 made cyber stalking part
of the federal interstate stalking statute, a federal crime (The National
Center for Victims of Crime, Cyber stalking 2004).
Cyber
stalking State Statutes
According
to Reno (1999), the first traditional stalking law was enacted slightly more
than a decade ago in 1990 when California passed a law making stalking a
criminal offense. As in the federal laws that have been cited in this report,
most traditional stalking laws require that the perpetrator make a direct
threat to injure or in some way - harm the victim or victims (Reno 1999).
However, some state laws will prosecute an offender if the behavior or conduct
displayed constitutes an implied threat (Reno 1999). Since most state laws
require a direct threat of harm to the victim, many perpetrators can avoid
arrest and prosecution in the absence of a direct threat. In other words, the
harassment can continue as long as the stalker does not directly threaten the
victim or the victim’s family with bodily injury, which appears to be the case
in the Heller example that was cited earlier (Reno 1999). In addition to
criminal sanctions, some states allow victims to file a civil suit against the
harasser for injuries, including defamation, slander, pain and suffering, or
lost income to name a few (Hutton & Haantz 2003).
Societal
Intervention and Prevention
Law
enforcement officials have suggested that to prevent being a victim, people
choose screen names that are gender and age ambiguous and if possible, avoid
posting personal information in web profiles (Petrocelli 2005).
Most importantly, be extremely cautious when meeting with an individual
that was met online (Petrocelli 2005). Petrocelli (2005) suggests that if a
meeting is to take place that it is done in a public location and it is
strongly advisable to bring a friend along. To aid in the investigation, cyber
stalking victims should be advised to inform the perpetrator that the
communication is unwanted and should cease immediately (Petrocelli 2005). It
is also advisable to save all unaltered and unedited communication from the
perpetrator that could be used as prosecutorial evidence (Petrocelli 2005).
Establishing a pattern of harassment is paramount to the investigation and the
success of prosecution (Hutton & Haantz 2005).
Victims
can also purchase software to block, squelch, or ignore unwanted electronic
communication and it would be advisable to contact one’s Internet Service
Provider since most ISPs have established policies in the online agreement
prohibiting such abuse of services (Hutton & Haantz 2003). The ISP can
immediately terminate the offender’s service for violating this policy without
fear of legal recourse by the offender (Hutton & Haantz 2003). However, the
reality of the situation is that most ISPs have concentrated more on helping
its customers avoid spam, unwanted pop-ups, and virus protection rather than
protecting against online harassment (Hutton & Haantz 2003). The problem lies
in the fact that complaint procedures are often hard to locate and somewhat
vague, resulting in an inadequate follow-up on such complaints (Reno
1999).Victims may also consult one of the many victim advocacy groups such as
Working to Halt Online Abuse or CyberAngels, for assistance, support, and
advice on cyber stalking (Petrocelli 2005). According to McFarlane and Bocij
(2003), CyberAngels is arguably the best-known internet safety agency and one
of the largest victim advocacy groups.
Part V.
Discussion and Conclusion
The
literature on cyber stalking is still in its infancy; however, the incidence
of cyber stalking is expected to increase as the Internet becomes even more
popular than it is today, especially amongst society’s youth (Hutton & Haantz
2003). Simply stated, much of modern life cannot be performed as effectively
without continuous access to the World Wide Web (Hutton & Haantz 2003). Even
though law enforcement is faced with a series of obstacles, there is hope. Law
enforcement at the federal, state, and local level must unite, share, and
disseminate intelligence information. With proper training and guidance, law
enforcement investigators can often trace, with some accuracy, an electronic
trail that has been left behind by the cyber stalker (Reno 1999).
Metaphorically speaking, an electronic trail is the equivalent of burglar who
leaves behind a fingerprint at the crime scene (Reno 1999). With a little
work, the electronic trail can often be traced back to its initial point of
origin.
In
the interim, law enforcement can resort to investigative strategies and
tactics that have proven effective in traditional stalking situations (Reno
1999). Former Attorney General Janet Reno (1999) suggested that law
enforcement refer to an annual report generated by the Attorney General’s
Office to Congress entitled, “Stalking and Domestic Violence” for
additional insight into stalking behaviors. Additionally, it is strongly
suggested that law enforcement form a cooperative partnership with ISPs since
both are ultimately working towards the same goal, eradicating online
harassment.
Still,
not all the law enforcement training and support in the world can replace good
ole fashioned education by informing citizens of the dangers associated with
the Internet. Online harassment is unfortunately only one of the many
detrimental components to the Internet. Former Attorney General Janet Reno
(1999) recommended that states review existing stalking statutes to include a
section on cyber stalking. Pennsylvania is one of a handful of states that
does not have a separate statute or subsection to address cyber stalking,
therefore making it incredibly difficult to prosecute such offenses.
Contrary to critics of cyber stalking literature, cyber stalking is a growing
problem that transcends international boundaries (Bocij & McFarlane 2002).
Granted, the inaccuracies stem from the media’s false depiction of cyber
stalking as a problem of epidemic proportion (Bocij & McFarlanem2002).
However, the number of cases is increasing and it expected to continue to rise
over the next decade (Bocij & McFarlane 2002). In other words, the attention
that cyber stalking has recently received is warranted and genuine and worthy
of further criminological research (Bocij & McFarlane 2002).
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Executive Director, Council on Alcohol and Drug Abuse, Allentown,
Pennsylvania; Adjunct Professor, Criminal Justice Department Cedar Crest
College Allentown, Pennsylvania; 3162 Florian Avenue, Easton, Pennsylvania
18045, United States of America 484-903-9002 Email:
crimeNjustice@RCN.com
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